Handling of Personal Information

Policy on Protection of Personal Information

SunFlare Co., Ltd. handles a wide range of personal information, including the following: our clients’ personal information; personal information on our external resources; and personal information on SunFlare Academy students.

SunFlare Co., Ltd. ensures the following: that all officers and employees that work for and at the Company are fully aware of the rules for personal information protection; that they handle personal information in an appropriate manner in accordance with the fundamental policy below; and that they fulfil what is expected of our Company based on its reputation.


Fundamental Policy

  1. The Company will comply with Japan’s Act on the Protection of Personal Information and other related laws, ordinances and standards so as to ensure the implementation and maintenance of a management system for the protection of personal information and will strive to improve such system on an ongoing basis.
  2. The Company will acquire appropriate personal information giving due consideration to the details and scale of each translation/documentation project and shall ensure that such information is provided only to the extent necessary to achieve the purpose for which such personal information is to be used, and will implement the necessary measures so that usage for other purposes does not take place.
  3. The Company will appoint a person responsible for personal information management in each division/department handling personal information and will establish a system to appropriately manage such information, and will strive to ensure that the Company’s officers and employees are thoroughly familiar and comply with the Company’s regulations.
  4. The Company will handle personal information within the specified purpose of the use thereof. In addition, the Company will not disclose or provide personal information to any third parties unless the relevant individual has given consent thereto or there is any due cause for such disclosure or provision.
  5. The Company will keep personal information accurate and up to date, will strive to protect personal information from hacking, data breaches, loss or destruction, etc. and will improve and correct its information security on an ongoing basis.
  6. The Company will respond to inquiries (including complaints and consultations) and requests disclosure from customers and other parties with respect to personal information promptly and in good faith.

First established: October 1, 2013
Revised: August 10, 2016
SunFlare Co., Ltd.
Hiroyuki Sasai, President

Handling of Personal Information at SunFlare

*At SunFlare Co., Ltd., we use personal information for the following utilization purposes and manage it in an appropriate manner based on the Policy on Protection of Personal Information.

Utilization Purposes of Personal Information

  • For use at SunFlare Co., Ltd. in the assessment of trials for translators, etc. and for the registration of external resources
  • For assignment by SunFlare Co., Ltd. of work, the management of the progress thereof, and the making of payments related to such work

Personal Information-related Outsourcing

At SunFlare Co., Ltd., we outsource the management of our internal systems, including those with personal information on job applicants, to ANDROMETEC.

Provision of Personal Information to Third Parties

Apart from the joint use of personal information by the below SunFlare group companies, we do not provide personal information to third parties.

  1. Group companies engaged in joint use of personal information:
    • Dynaword Incorporated
  2. Scope of joint use:
    • Registered information (names, contact details and resume) on external resources
  3. Utilization purpose of personal information subject to joint use:
    • Instructions, notifications and the entirety of project management work with regard to assigned work.
  4. Administrators with Regard to Joint Use of Personal Information:
    • The administration of the joint use of personal information is carried out by SunFlare Co., Ltd.

Name of Business Operators

SunFlare Co., Ltd.

Personal Information Protection Administrator

SunFlare Co., Ltd.
Management Division, General Manager
TEL: 03-3355-1173 / FAX: 03-3355-1204

Requests for Disclosure, etc. of Personal Information

SunFlare Co., Ltd. responds to requests for the following in relation to personal information: disclosure; notification of utilization purpose; correction of personal information when it is factually incorrect; cessation of use of personal information or of provision to third parties (the above are hereinafter collectively referred to as “Disclosure, etc.”) Please refer to Request Procedures for the Disclosure, etc. of Personal Information for the specifics of making a request for “Disclosure, etc.”

Voluntary Nature of Provision of Personal Information

The provision of personal information is performed voluntarily based on the intention of the principal. However, please note that in cases where someone declines to enter the personal information as required by a displayed input form, there is a risk that doing so may impede the provision of information by SunFlare Co., Ltd. or the appropriate provision of services thereby, or may impede the process of screening candidates.